Refund Policy

Jan Samadhan strives to provide quality IT services and products to all of our clients. However, we understand that certain circumstances may lead to dissatisfaction. Please review our Refund Policy below for more information about our process for handling refunds.

Refund Eligibility

Refund requests can be made under the following conditions:

• If the product or service is found to be defective or not as described.
• If you encounter technical issues that cannot be resolved within a reasonable timeframe.
• If you were charged incorrectly for a product or service.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our support team via email at support@jansamadhan.com with the subject line “Refund Request” and provide the details of your purchase and the reason for the refund.
2. Include your order ID, which can be found in your order confirmation email.
3. Our support team will review your request and respond within 5-7 business days with instructions on how to proceed.

Refund Processing Time

Once your refund request is approved, the refund will be processed within 5-7 business days. Please note that the actual time it takes for the refund to reflect in your account may vary depending on your payment method and the processing time of your bank or payment provider.

Non-Refundable Items

The following items are not eligible for a refund:

• Any digital products or services that have been downloaded or used in any way.
• Services that have already been fully rendered or completed.
• Subscription fees for services, if the subscription period has already started.

Partial Refunds

In some cases, we may offer partial refunds, depending on the circumstances. This decision will be made on a case-by-case basis by our support team after reviewing your refund request.

Changes to This Refund Policy

Jan Samadhan reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the most current information.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:
Email: support@jansamadhan.com
Phone: +91-9769311116